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right  side  without  reading the  description  of the  words. It  is a
                                           versatile scale but difficult to apply.

                                             c. Staple scale
                                               The staple  scale was originally  developed  to measure the
                  ◆ Direction and          direction  and  intensity  of an  attitude  simultaneously. Modern
                intensity                  versions of this place a single adjective as a substitute for semantic
                                           differential when it is difficult to create pairs of bipolar adjectives.
                                           This scale measures how close to or how distant from the adjectives
                                           a given stimulus is perceived to be. It is a unipolar ten-point scale
                                           (For example, -5 to +5) without a neutral point (zero). It is easy to
                                           construct but is confusing and difficult to apply.


                                           3.2.3 Goodness of Measurement Scales

                                             A measurement scale must have certain desirable characteristics
                                           or criteria  to judge its goodness, so that one must have faith
                                           or confidence that the scale will measure what it is intended to
                                           measure  and  will  measure  it  consistently  and  accurately  in  an
                                           inexpensive way.
                                              They are

                                                   ◆ Reliability

                                                   ◆ Validity
                                                   ◆ Practicality


                                              These characteristics are described below:

                                             a. Reliability
                                             Reliability  deals with the accuracy and precision of a
                                           measurement  procedure.  The  accuracy  of a measurement  scale
                                           implies that it must give a real value. In popular language it means
                  ◆ Accuracy and           that if a person’s height is 180 cm, the measurement scale should
                 precision                 indicate 180cm on the scale. The precision, however, signifies the
                                           power to discriminate or distinguish and indicates the degree of
                                           precision that can be achieved with the scale of measurement. The
                                           Fahrenheit scale for measuring temperature is more accurate than
                                           the Celsius scale. Ratings out of, say, 100 provide greater precision
                                           and accuracy than simply rating students A+, A, B+, B and C.

                                             Reliability  indicates  the  confidence  one  can  be  in  the
                                           measurement obtained from the scale. It is the consistency with
                                           which a measurement instrument measures a given characteristic
                                           or concept, that is, if the same object, characteristics or attitude are
                                           measured over and over again, approximately the same conclusion
                                           would be reached. However, it can be emphasised that reliability
                                           does not necessarily imply that the measuring instrument is also




                 110     SGOU - SLM -MCom Research Methodology
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