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Suggested Reading
1. Goulston, Mark. Just Listen: Discover the Secret to Getting Through to Ab-
solutely Anyone.
2. American Management Association, 2010.
3. Leonardo, Nixaly. Active Listening Techniques: 30 Practical Tools to Hone Your
Communication Skills.Embassy, 2022.
4. Williams, James W. Listening Skills Training. Alakai, 2021.
58 SGOU - FYUGP - SLM - English for Communication
