Page 63 - SREENARAYANAGURU OPEN UNIVERSITY

Objective Questions

1. What is crucial for effective communication?
2. What is important in interpersonal communication?
3. How many steps are involved in listening process?
4. What is the last step of listening process?
5. What type of listening does make for better working conditions and a better
life?
6. What kind of listening does take place when you are learning something?
7. What kind of listening does occur when we listen to scrutinize a message and
pick something apart?
8. What is the communication that does not take place in real time?
9. What is the communication that can only be exchanged in real time?
10. What kind of interactions are not time-bound?

Answers

1. Active listening
2. A good listener
3. Five steps
4. Respond
5. Attentive listening
6. Comprehensive listening
7. Critical listening
8. Asynchronous communication
9. Synchronous communication
10. Asynchronous interactions

Assignments

1. Explore the barriers in effective listening and measures to improve effective
listening.
2. Differentiate between synchronous and asynchronous communication
3. How do one develop learning skills?
4. Explain the non-verbal cues that help active listening.
5. Explore the problems affecting effective learning.
6. Describe the steps in active listening.

SGOU - FYUGP - SLM - English for Communication 57