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Unit 2 Effective Emails (Formal and Informal)
Unit 3 Presentation Skills – Preparation of Slides, Visuals, Audio - Video Materials,
Body Language
Unit 4 Participating in Webinars, Live Discussions on Different Platforms

BLOCK 2: Transactional / Technical Writing and Jobs and Careers
Unit 1 Internal Business Correspondences – Memo – Circular – Notice – Agenda
Unit 2 External Business Correspondence – Sales Letters – Problem Letters –
Goodwill messages – Advertisements – Press Release
Unit 3 Preparing a Resume and Cover Letter
Unit 4 Facing an Interview
Unit 5 Participating in Group Discussions – Etiquette and Language

References

Angell, Pamela. Business Communication Design.Irwin, 2004.
Arnold, George T. Media Writer’s Handbook: A Guide to Common Writing and Editing
Problems. Fourth Edition. Tata Mcgraw, 2010.
Basu, B.N. Technical Writing. Prentice, 2007.
Bhatia, Vijay, Stephen Bremner. The Routledge Handbook of Language and Professional
Communication. Routledge, 2014.
Bovee, Courtland and John Thill. Business Communication Today. Prentice,
2005.
Guffey, Mary Ellen. Essentials of Business Communication. Melissa, 2004.
Guirdham, Maureen. Communicating Across Cultures. Macmillan, 1999.
---. Work Communication: Mediated and Face-To-Face Practices. Palgrave, 2015.
Guirdham, Oliver, Maureen Guirdham. Communicating Across Cultures at Work. London:
Palgrave, 2017.
Kaul, Asha. Business Communication. Second Edition. PHI, 2010.
Koneru, Aruna. Business Communication and Report Writing. ICFAI U P, 2006.
Krizan, A.C. et al. Effective Business Communication. Cengage, 2008.
Murphy, Herta A., Herbert W. Hilderbrandt, and Jane P. Thomas. Effective Business
Communication.McGraw, 1997.
Quintanilla, Kelly M., Shawn T. Wahl. Business and Professional Communication.
Sage. 2017
https://learnenglish.britishcouncil.org/business-english
https://www.skillsyouneed.com/ips/interview-skills.html
https://www.businessenglishresources.com/2016/09/07/how-to-teach-presentation-skills/
https://www.google.co.in/books/edition/ENGLISH_FOR_PROFESSIONAL_COMMUNICT
IONS/ke5qBgAAQBAJ?hl=en&gbpv=1&dq=Professional+English+Communicati
on&printsec
(Zainudeen, Shahiza Ahmed. English for Professional Communication. googlebooks.com)

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