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of  the  verbal  materials. A  review  of  research  in  any  area,  for
                                           instance, involves the analysis of the contents of research articles
                                           that have been published. Researchers choose a set of texts,
                                           documents, images, videos, audio recordings, or any other form
                                           of communication that is relevant to the research objectives. It
                  ◆ Inference of           allows researchers to analyse large volumes of data efficiently and
                  ◆ Inference on inner
                documentary                systematically. It provides insights into the content and messages
                characteristics
                materials                  conveyed through various forms of communication. Content
                                           analysis can be used to explore cultural or social representations,
                                           media  effects,  organisational  communication  strategies,  public
                                           opinion, or any other topic where the analysis of textual, visual,
                                           or auditory content is relevant.

                                              viii. Experimental method
                                              Experimental method studies causal relationship between the
                                           variable where the effect of independent variable on a dependent
                                           variable  is focused.  While  focusing on one variable, the other
                                           independent variable is kept constant using some type of control.
                                           It is the least  used method  for collecting  primary data.  This
                  ◆ Causal relationship
                                           method is commonly used by marketers in test marketing. There
                                           are two types of experiments like laboratory experiments where
                                           investigation is conducted in a purposefully created situation and
                                           field experiments which are conducted in real life situations with
                                           control group and experimental group in order to test a hypothesis.
                                           When compared with other methods this method is more powerful
                                           to determine the causal relationship between variables and can
                                           produce exact measurement.  However, sometimes establishing
                                           the control and experimental groups may be a difficult task.

                                              ix. Simulation
                                              Simulation  is  a  recent  research  technique.  It  is  a  realistic
                                           enactment of roles in an imagined situation. It is often done to
                                           assess and understand a situation and make decisions pertaining
                                           to it. There are three types of Simulation- Computer Simulation,

                  ◆ Realistic enactment    Man Simulation and Man Computer Simulation.  In Computer
                of roles                   simulation  real  life  processes and situations  are imitated  using
                                           computer graphics like the day to day functioning or role of each
                                           desk in a bank can be well explained to the trainees by using this
                                           method.  People  are  given  different  roles  to  play  to  understand
                                           the situation in Man simulation. The above mentioned methods
                                           together make up the Man Computer simulation method.


                                           3.3.4 Tools for Data Collection

                                              Questionnaire and Interview schedule are the two widely used
                                           tools for collecting data from respondents.






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