Page 139 - SREENARAYANAGURU OPEN UNIVERSITY
P. 139

example-

                    ◆ What  is  the  annual  per  capita  expenditure  on  groceries  in
                    your household?  (Incorrect)

                    ◆ What is the monthly (or weekly) expenditure on groceries in
                    your household?
                  How many members are there in your household?  (Correct)

                  i.  Avoid  burdensome  questions:  Questions  which  have  to
               be  answered  from  memory  and  quite  burdensome  will  remain
               unanswered. Hence care should be taken not to include questions
               like-

                    ◆ Thinking about the first Saturday of this month, note each
                    quarter-hour  time  period  during  which,  so  far  as  you  can
                    recall, you personally watched television.
                  j. Avoid long questions.
                  k. Avoid very general questions like-

                    ◆ How satisfied are you with your job?

                  l. Avoid questions that include negatives as-

                    ◆ Would you rather not use a non-medicated shampoo?
                  The  above discussed points have  to  be taken  care  of while           ◆ Questionnaire
               drafting  the  questionnaire  wordings  because  the  data  collected     guidelines
               will determine the accuracy of the research findings.
                  Determining the order of questions
                  This relates to the HOW…? in the major decisions of designing
               a questionnaire i.e., how the questions are to be arranged.

                    ◆ Start with easy and interesting questions.

                    ◆ General to specific questions (funnel sequence).

                    ◆ Use filter questions (and prompters).
                                                                                           ◆ Arrangement of
                    ◆ Ask sensitive or potentially embarrassing questions at the end      questions
                    of the questionnaire.
                    ◆ Use alternative phrasings of the same question to yield a more
                    accurate total response.

                  Form and layout
                  The  questionnaire  has  to  follow  a  proper  layout  so  that
               respondents can have the connectivity of responses.

                    ◆ Divide a questionnaire into several parts.
                                                                                           ◆ Structure of
                    ◆ The questions in each part should be numbered.                     questions



                                         SGOU - SLM - MCom Research Methodology                      133
   134   135   136   137   138   139   140   141   142   143   144