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learning, such as voice and video calls, which 4�1�4�3 Speech Recognition and NLP
enable learners to practice their pronunciation Additionally, speech recognition technol-
and listening skills directly. Overall, messag- ogy and Natural Language Processing have
ing apps provide a flexible and interactive way improved the accuracy of voice assistants and
for English language learners to improve their other language-based technologies. Speech
communication skills, gain confidence, and recognition technology and Natural Language
connect with a global community of learners Processing (NLP) are two closely related
and speakers. Some of the widely used mes- fields of artificial intelligence that significantly
saging apps are the following. impact how we interact with technology.

WhatsApp: WhatsApp is a messaging app Speech recognition technology refers to the
that allows users to send text and voice mes- ability of machines to recognise and interpret
sages and make voice and video calls. It also human speech. This technology works by ana-
offers end-to-end encryption for secure mes- lysing the patterns and sounds in human speech
saging. and converting them into text or commands

Facebook Messenger: Facebook Messen- that computers can understand. Speech recog-
ger is a messaging app that is integrated with nition technology is used in various applica-
the Facebook social media platform.Users can tions, such as voice assistants, dictation soft-
send text and voice messages and make voice ware, and language translation services.
and video calls. Natural Language Processing, on the other

iMessage: iMessage is a messaging app that hand, refers to the ability of machines to under-
is built into Apple devices. Users can send text stand and interpret human language. This tech-
messages, voice messages, and make voice and nology works by analysing the structure and
video calls to other Apple users. meaning of human language and converting
it into a form that computers can understand.
WeChat: WeChat is a messaging app that is Natural Language Processing is used in vari-
popular in China. It allows users to send text ous applications, such as language translation,
and voice messages, make voice and video sentiment analysis, and text summarisation.
calls, and pay for goods and services.
Speech recognition technology and Natural
Telegram: Telegram is a messaging app that Language Processing are often used to create
offers end-to-end encryption for secure mes- more advanced applications, such as voice
saging. It allows users to send text and voice assistants that can understand and respond to
messages and make voice and video calls. complex commands or chatbots that provide
Telegram also provides channels for broadcast- customer service in natural language. These
ing messages to large groups of users. Many technologies have the potential to revolutionise
other social media platforms and messaging the way we interact with technology and make
apps are available, but these are some of the it more accessible and intuitive for everyone.
most popular options.

SGOU - FYUGP - SLM - English for Communication 149