Page 23 - SREENARAYANAGURU OPEN UNIVERSITY

Written communication is a form of com- pleteness, clarity and accuracy. Written com-
munication that is recorded by writing/draft- munication must be detailed and accurate in
ing and is sent from one person to another. order to ensure that the intended message is
Examples of written communication are let- conveyed because there can be no rapid feed-
ters, research papers, reports, memos, etc. It is back.
a highly concrete type of recorded proof and
may also be referred to in the future. As it is a Moreover, keep your messages clear and
written document, the knowledge or informa- error-free. While drafting written communi-
tion can be easily circulated to a large number cation also has its disadvantages, such as the
of people. The accuracy of the information absence of immediate feedback and effective
presented is the same for the entire audience sound modulation. They can be effectively
because it does not vary from person to person. overcome by combining written and spoken
communication in order to bring together their
If you want your written communication to advantages while also removing their disad-
be effective, it is essential to write with com- vantages.

Recap

f A major problem in organisations is poor communication
f Communication barriers occur at the levels of sending, transmission,
recieving or feedback
f Psychological issues might make it difficult to communicate effectively
f Struggle with depression, phobia, speech issues, stage fright, etc
f Effective communication requires emotional maturity
f Physical Barriers-such as noise, defective communication devices, etc.
f Consider various cultures when we communicate
f Effective communication may be hampered by physiological barriers
like dyslexia
f Organisational barriers result due to organisational structure, rules, reg-
ulations, etc
f Semantic barrier is another term for language barrier
f Formal communication-exchange of information using the proper
channels
f It is a conversation between superiors and subordinates
f Types of formal communication- upward, downward, vertical, and hor-
izontal
f Informal communication is non-official method of communication
f Etiquette - the conventional guideline for conduct in polite society
f Oral communication- sending messages orally from the dispatcher to
the receiver
f Written communication is a form of communication that is recorded by
writing/drafting

SGOU - FYUGP - SLM - English for Communication 17