Page 24 - SREENARAYANAGURU OPEN UNIVERSITY

Objective Questions

1. What is the term used to denote anything that hinders the receiver from get-
ting the message?
2. What are the mental issues that make it difficult to communicate effectively
called?
3. What are the barriers such as noise, defective communication devices, en-
closed cabins, etc. called?
4. What is the name given to the type of communication in offices?
5. Name another term for language barrier.
6. Name a type of formal communication.
7. What is the term attributed to the barrier that hinders communication be-
tween people of different cultures?
8. What are the conventional guidelines for conduct in polite methods called?
9. What is the process of sending messages or reports in written format called?
10. What is the flow of communication that is neither vertical nor horizontal
called?

Answers

1. Barrier
2. Psychological barrier
3. Physiological barrier
4. Formal communication
5. Semantic barrier
6. Vertical communication
7. Cultural barrier
8. Communication etiquette
9. Written communication
10. Diagonal or Zig-zag communication

Assignments

1. What are the major barriers to effective communications?
2. Compare and contrast oral and written communications
3. What is meant by communication etiquette? Elucidate
4. Write a note on formal and informal communications

18 SGOU - FYUGP - SLM - English for Communication