Page 31 - SREENARAYANAGURU OPEN UNIVERSITY

Keep the above tips in your mind and start everyday conversations.
communicating effectively. Now let’s learn
a few speaking skills that would be handy in Read the conversation given below.

1� Conversation between two friends

Babu: Hey, wassup?/
Aswin: Hey. I’m so tired.
Babu: Why, what happened? You ok?

Aswin: Yeah, man. Sat up all night watching movies and now I’m sleepy. That’s all.
Babu: Haha. Ok. I’ll catch you later, then. See you. Bye
Aswin: Bye.

2. Office conversation

Nidhi: Good morning Arya.
Arya: Good morning Ma’am.
Nidhi: Have you completed the report?

Arya: Yes, ma’am. I mailed it to you last night.
Nidhi: Good, thank you. Make sure that you intimate the client about the completion
of the project.
Arya: Okay, I will draft a detailed email and once you have approved, I will forward
the same to the client EOD. Shall I come to your office around 2:00?
Nidhi: Yes, that should work. I will read the report and we will discuss it as well.

Arya: Okay, ma’am. Have a good day.
Nidhi: You too.

Did you read the conversations? Can you while you greet them based on
identify which conversation is formal and
which is informal? The conversation between f the time you are meeting the per-
the friends is informal and the office conversa- son
tion is formal. The salutation in both the con- f the relationship with the person
versation helps you to identify whether it is whom you are meeting
formal or informal. f the occasion when you are meet-
ing the person
The first thing to do when you meet some- f whether it is a formal or informal
one is to greet them politely. This would help situation
you to have a functional and effective commu- Here are some useful phrases for formal and
nication. There are certain criteria to follow informal communication.

SGOU - FYUGP - SLM - English for Communication 25